So, those of you who were affected by Hurricane Sandy and who are Wells Fargo customers, this email is important to you. I’m going to copy and paste it here since that’s easier than summarizing.
We want you to know that we are here to help during these difficult times.
Due to the severity of the storm and its potential impact on you, we have decided to waive or credit certain fees beginning Monday, October 29th through Thursday, November 1.
Fees waived include:
Late fees on credit cards, consumer and certain small business loans, including home-equity, auto and student loans.
Fees normally charged to you for using another bank’s ATMs when you use another bank’s ATM in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut.
Wells Fargo customers affected by Hurricane Sandy in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut with existing home mortgages should call to inquire about payment options available to eligible customers and for guidance on handling property insurance loss claims.
Unless your local services are interrupted, you can still access your accounts via:
your mobile device at wf.com
the Wells Fargo ATM network
We’ve closed stores across many of the impacted states.
Customers with concerns can discuss their financial options by contacting Wells Fargo at 1-800-TO-WELLS (1-800-869-3557). Bankers are available 24 hours a day, seven days a week. Customers can also visit their nearest Wells Fargo store once normal hours of operation resume.